Privacy Policy
Introduction
Welcome to Kimberly Clipper Counseling & Therapeutic Services (“we,” “us,” “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.kclippercounseling.com and when you receive virtual or phone-based therapy services.
What Information We Collect
a. Information you voluntarily provide: When you register for services, submit a form, contact us by e-mail or phone, or schedule an appointment, we may collect personal information such as your name, address, email address, telephone number, date of birth, insurance or payment information, and any health or clinical information relevant to counseling.
b. Automatically collected information: When you visit our website, we may collect technical and usage data such as IP address, browser type and version, operating system, pages visited, date/time stamps, and referral URL. This information is typically aggregated and cannot readily identify you individually.
c. Cookies and tracking technologies: We may use cookies or similar technologies to enhance your online experience and collect usage data. You may disable cookies via your browser settings, though some features of our site may not function properly.
How We Use Your Information
We use your personal information to:
Provide and manage therapy services, appointments, billing, and customer support.
Communicate with you regarding your appointments and treatment.
Improve our website and user experience.
Comply with legal and regulatory obligations.
Disclosure of Your Information
We do not sell your personal information to third parties. We may share your information only as reasonably necessary:
With our service providers, e.g., scheduling platforms, payment processors, under contractual obligations to maintain confidentiality.
When required by law, regulation, or for legal proceedings (e.g., a court order).
To protect the rights, property, or safety of our practice, clients, or others.
Data Security
We have implemented reasonable administrative, technical, and physical safeguards to protect the confidentiality, integrity, and availability of your personal information, in accordance with Ohio Revised Code § 1354 (Ohio Data Protection Act) and applicable standards. Nonetheless, no system is completely secure and we cannot guarantee absolute protection.
Data Retention
We retain personal and clinical information only as long as necessary for operational, legal, or regulatory purposes. If no longer required, the information will be securely deleted or anonymized.
Your Rights
Although Ohio currently does not impose a broad consumer privacy law, you still have rights under other applicable laws and can request:
Access to the personal information we hold about you.
Correction of inaccurate personal information.
Deletion of personal information when not required for legal or business purposes. If you wish to exercise these rights, please contact us at support@kclippercounseling.com. We will respond within a reasonable time.
Children’s Privacy
Our services and website are not intended for use by children under the age of 13. If we become aware that personal information from a child under 13 has been collected without parental consent, we will take steps to delete that information.
International Visitors
If you are visiting our website from outside the United States, please be aware your information may be transferred to, stored, or processed in the U.S. and may be subject to U.S. law.
Changes to this Policy
We may update this Privacy Policy from time to time. When we make material changes, we will revise the “Effective Date” at the top and post the updated version on our website. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Kimberly Clipper Counseling & Therapeutic Services
P.O. Box 39091
34760 Center Ridge Road
North Ridgeville, OH 44039